Shipping policy

Shipping Policy

Last Updated: August 2026

Thank you for shopping with us! We are committed to providing you with a smooth and reliable shopping experience. Please review our shipping policy below.

Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Shipping Time

Estimated delivery times are as follows:

United States: 6–15 business days
Canada: 7–18 business days
United Kingdom: 6–15 business days
Australia: 7–18 business days
Europe: 7–18 business days
Other International Destinations: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

We may also offer free shipping promotions on qualifying orders from time to time.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–72 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for delays or delivery failures caused by incorrect or incomplete shipping information provided by the customer.

Delayed Shipments

Although we strive to deliver all orders on time, shipping delays may occasionally occur due to factors beyond our control, including:

Severe weather
Customs inspections
Carrier delays
High shipping volume
Public holidays

We appreciate your patience and understanding.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact our customer support within 7 days of delivery.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution, which may include a replacement or refund when applicable.

If you have any questions about shipping, please contact us:

Email: support@yourstore.com

We will respond within 24–48 business hours.